Sometimes when clients come and ask for a website they don’t know exactly what they want, but they want a website. Other times they are very specific with their criteria. But in both cases it can come down to the fact that they want a website that they like. This is when it can become difficult to do a good job. Why? Because when a client comes to you, they come to an expert, they want you to tell them how to do things the right way so that they can achieve their goals. If they come and tell you how to do the thing they are paying you to do, how it should look, then they rob themselves of the benefits of your expertise. Continue reading
Category Archives: UX
User experience design – what is it?
User experience (UX) is in fact a very general term. It can refer to someone’s experience with a physical product, a customer service personnel, the interaction with a device or software. The environment in which one experiences the specific interactions with a software for example is also part of the user experience, a part we cannot control but that is important to consider. For example, product designers always think about the different situations in which their products will be used – will the button have to be pressed with gloves in cold weather, does it need to be waterproof, etc. Continue reading
User experience design – back to the basics
I have decided to go back and study the basics of user experience design and in a series of posts I will cover what I learn along the way, so that one can follow and consistently build up her understanding. Continue reading